Take care of your patients
while we take care of your
revenue

One accountable team handles the work behind every claim, from coding through payment.

Patient
Verify
Code
Claim
Process
Payment
Report
Optimize
HIPAA compliant
Encryption
Audit Trails
Secure Cloud
Access Control
Continuity
Our services

One team for your
revenue cycle

Use us for one part of your revenue cycle or the whole thing. Each claim has a clear owner, and we track every handoff until the work is done.

HIPAA-conscious
Safeguards and working practices are designed around the responsible handling of protected health information.
Controlled access
Named access and clear ownership keep sensitive work limited to the people responsible for it.
Protected movement
Sensitive information is protected while it moves between systems and while it is stored.
Traceable activity
Important actions stay attributable so questions can be investigated instead of guessed at.
Secure infrastructure
Operational systems are structured to reduce unnecessary exposure and fragile handoffs.
Continuity by design
Documented ownership and recovery practices keep revenue work moving when conditions change.

A dedicated team, fully embedded

Built to stay close to the work.

At Heiller, we work as an extension of your team. We take ownership, stay close to the work, and keep every handoff visible.

See how we work

1. One accountable owner

Every claim and handoff has a named owner, so work does not disappear between teams.

2. Fewer stalled handoffs

The next action stays visible, helping queues move without repeated status chasing.

3. Revenue-cycle focus

The operating model is built around registration, coding, billing, denials, and collections.

4. Work you can inspect

Reporting shows what moved, what stalled, and where attention is needed next.

5. A flexible extension

Use Heiller for one revenue-cycle function or connect the work across the full cycle.

We work as an extension of your team

  1. 01

    Intake and registration

  2. 02

    Coding and claim preparation

  3. 03

    Claim submission

  4. 04

    Denial recovery

  5. 05

    A/R follow-up

  6. 06

    Revenue reporting

Performance standard

Measure the workthat moves revenue.

95%

Clean claim rate

Operating target based on a strong first-submission benchmark.

5%

Denial rate

Target ceiling measured against common industry benchmarks.

35

Days in A/R

Target within a 30 to 40 day benchmark range.

96%

Net collection rate

Target measured against an effective-collection benchmark.

Free revenue audit

See where revenue is getting stuck.

Share existing reports

Send the reporting you already run. Nothing new has to be produced for the review.

Review core metrics

We work through the same measures the benchmarks above use, and find where your figures come apart from them.

Receive priorities

A written list of where revenue is being lost, ordered by what is worth recovering first.

Discuss the findings

We walk the list through with you and agree what you would want handled first.

Contact & location

Our details

OFFICE:

3101 N. CENTRAL AVE, STE 183 #7497,
Phoenix, AZ, 85012, Maricopa, United States

OFFICE HOURS:
Monday – Friday
8:00 AM – 6:00 PM MST
Saturday – Sunday
Closed
DIRECT INQUIRIES:
Direct inquiries answered within 2 business hours
Faq

Questions beforewe begin

What does the revenue audit include?

A focused review of the reporting and workflow information you already have, followed by a prioritized view of where revenue may be delayed or lost.

What information do you need?

We begin with existing reports and operational context. The first conversation determines what can be reviewed without creating unnecessary preparation work.

How long does it take?

Timing depends on scope and data availability. We confirm a realistic review window before any information is shared.

How is sensitive information handled?

We agree on a secure sharing method and limit the review to the information required for the agreed scope.

What happens after the review?

You receive prioritized findings and recommended next actions, whether or not you engage Heiller for ongoing work.